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Top 10 Ways Fuel Price Affects You & Your Customers

April 25, 2022

Oil, propane, and fuel prices are skyrocketing right now. Have you considered how the price per barrel will affect you and your fuel delivery customers? A.R.M. Solutions is here to outline some important considerations when it comes to high fuel prices, as well as suggest a solution to help you overcome this hurdle in the […]

Tags: heating fuel assistance, heating fuel delivery, propane budget plans, propane debt collection services, propane prices

Categories: Uncategorized

“We’re thrilled with the results of A.R.M. Solutions. They are resolving nearly 95% of all past due dollars that we send to them! And our cost is just 2%! The process of sending accounts to A.R.M. Solutions is very simple, they treat our customers with dignity and respect, and they get our accounts paid. A.R.M.’s client service team is always there for my team. I couldn’t ask for much more!”

—Laurie Irish-Jones - CEO - Irish Companies, Buffalo, NY

“We were working with another collection company but not seeing the results we were promised in Phase 1 of their Flat-Fee program and spending far too much in Phase 2 contingency. We talked with other propane marketers in New England who were working with A.R.M. and decided to make the move. That was back in 2015, we are getting great results and we’ve never looked back!”

—New England Multistate Propane Marketer

“Our AR percentages have been drastically reduced in just 12 months. In many cases, the customers that have been through A.R.M.’s Flat-Fee process have learned to prioritize our invoices. Essentially our customers now view our company as a creditor.”

—Vermont Propane Marketer

“Due to A.R.M. of the propane industry, we’ve been able to separate “slow-pay” from “no-pay” customers early in the aging cycle and eliminate bad debt write-offs while reducing unnecessary operational costs. Additionally, we can’t do what they do because we have no leverage unless the customer needs a delivery! The leverage A.R.M. provides as a 3rd-party makes a huge difference. Even customers that were habitually late have become great customers that always pay within their payment terms! Something we could never achieve without the leverage A.R.M. Solutions provides our company. It allows our company to be viewed as a priority instead of an afterthought when their tank is empty.”

—New England/Midwest Propane Marketer

“Since we started working with A.R.M. Solutions, our collection cost has gone down significantly. Our overall cost of collections is just 4% of the dollars they recover! On top of that, they do it in a diplomatic way for our customers, so our company’s culture and reputation are upheld. As an energy-centric company they understand the industry, the challenges and with that in mind interface with our credit team wonderfully.”

—Multistate Propane Marketer