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Oil, propane, and fuel prices are skyrocketing right now. Have you considered how the price per barrel will affect you and your fuel delivery customers? A.R.M. Solutions is here to outline some important considerations when it comes to high fuel prices, as well as suggest a solution to help you overcome this hurdle in the […]

During the wintertime, every fuel marketer’s accounts receivable percentages look excellent. Why’s this, you ask? Customers pay on time when their options are “frozen” or “cozy.” But when spring rolls around, the load-to-load mentality of the customer shifts away from their heating fuel storage tank. New priorities are on their mind when it comes to […]

If you’ve shopped around for the best debt collection providers, ours may have given you pause—after all, were the only accounts receivable and debt collection Affinity Partner of the National Propane Gas Association. Being NPGA’s Affinity Partner is an honor that we revere and appreciate—so today, we’re going to share with you the benefits of […]

In many climates and states, January brings frigid temperatures and unpredictable snowfall patterns. For propane and fuel delivery companies in these chillier climates, now is the prime time to leverage your fuel collections. Oil and propane customers are most likely to pay on time for fuel they need immediately—fuel they’ll be worried to go without. […]

Though propane gas is a year-round fuel, and even heating oil and other fuels are needed during the warmer months, the fact of the matter is simple. Your fuel customers don’t feel as inclined to pay their bills during the warmer months. The dead of winter is when you have the most leverage to change […]

Many propane and fuel providers across the country are frustrated by the habits of no-pay and slow-pay customers. After all, propane and fuel are primarily needed in the coldest months of the year, so if you’re not in the dead of winter, how are you supposed to leverage your product and service as an incentive […]

As propane and fuel marketers in the United States, you need a way of leveraging authority to recover overdue revenue. But how do you choose a collections provider to assist you in retaining your customers and getting paid within terms? Well, we asked our clients to share answers to some top questions that come up […]

As a propane or fuel provider, you probably have several slow-pay or no-pay customer accounts that demand constant attention from your internal AR and Operational staff, inhibiting their ability to dedicate their time to customer service. This customer type may compromise your goals to enhance operational efficiencies and increase margins while also putting you in […]

While many companies have a consistent internal credit and collections policy in place, when resources are squeezed to perform at higher levels with less staff, contacting each past-due customer is never guaranteed. This practice of missing or inconsistent communication negatively affects customer behavioral payment trends while leaving a company feeling uneasy about moving accounts into […]

If you’re a propane, natural gas, or heating oil company, chances are about 20% of your customers are overdue on their bills. Do you find yourself getting frustrated and giving up on recovering this revenue? After all, your options are limited—shut off the customers’ tanks and drive them into the arms of another fuel provider, […]